Technical Support FAQ's
At Your WSI Advantage our day revolves around making sure our clients are making money from their website and internet marketing solution. Anything we can do to help to support you, please contact us. During our call we may host a live interactive web meeting, Join GoTo Meeting here.
Configuring Email
To add your email address to your favourite mail client such as Outlook or MAC Mail, use the values below when configuring your account.
PLEASE NOTE: If you require assistance WSI will make every effort to help you configure your email account on smart/mobile/tablet devices, however most of these devices requires your internet provider’s outgoing server information which WSI does not have access to, as such we will need to direct you to your service provider’s technical support group for guidance as we want to make sure your email is setup correctly and according to your monthly data plan. In order to maintain our customer service levels we can provide a maximum of 30 minutes support in these cases and then direct you to your internet provider. In addition if your office is configured on a network, exchange server or other system configurations, your IT support personnel will need to be involved with this setup.
Username:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Password: as per information sent by WSI
Incoming Server: mail.yourdomain.com (fill in your website where you see yourdomain)
Outgoing Server: smtp.yourdomain.com (fill in your website where you see yourdomain)
Outgoing SMTP port: as per information sent by WSI
For example, if your website is www.yourwsiadvantage.com, you would use mail.yourwsiadvantage.com and smtp.yourwsiadvantage.com, respectively.
Be sure to check off "My server requires authentication"
Configuring email for Microsoft Outlook 2010
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Configuring email for Microsoft Outlook 2007
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Configuring email for Microsoft Outlook 2003
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Configuring email on Windows Mail
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Configuring email on Mac
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Configuring email on iPad
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Configuring email on iPhone
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